Effective Date: April 18, 2026 · Last updated: April 18, 2026 · Mega Tickets USA Inc.
Welcome to Mega Tickets USA. These Terms of Service ("Terms") govern your access to and use of the Mega Tickets USA website, mobile apps, and related services (collectively, the "Service") operated by Mega Tickets USA Inc. ("Mega Tickets", "we", "us", "our"). Please read them carefully.
By creating an account, purchasing a ticket, listing an event, or otherwise using the Service, you agree to these Terms and to our Privacy Policy and Cookie Policy. If you do not agree, do not use the Service.
You must be at least 18 years old to use the Service. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.
To use the Service you must:
You must provide accurate, current, and complete information when you register, and keep that information up to date. You are responsible for all activity under your account and for keeping your password secure. Notify us promptly at support@megaticketsusa.com if you suspect unauthorized use.
You may hold only one personal account. Impersonation, sharing credentials, or creating accounts by automated means is prohibited.
Mega Tickets is a global self-service marketplace that lets independent event organizers ("Organizers") list events and sell tickets to attendees ("Attendees" or "Buyers"). We provide the technology, the QR-code check-in system, and the payment infrastructure.
We are not the organizer of any event listed on the Service unless we expressly say so. The event itself — including its scheduling, venue, content, safety, cancellation, and refunds beyond our baseline policy — is the sole responsibility of the Organizer. Mega Tickets does not endorse and cannot guarantee the quality or accuracy of any event or Organizer.
If you list an event as an Organizer, you agree that you:
When you buy a ticket on the Service:
Our standard marketplace fee is 2% + $0.99 per ticket. Under our default pricing model:
Payouts to Organizers are processed through Square or Stripe according to their standard payout schedules. Mega Tickets does not hold Organizer funds as a bank. Payment disputes, chargebacks, and reserve holds are governed by the applicable processor's terms.
Our baseline refund policy:
The Service, including our name, logos, software, designs, and content we create, is owned by Mega Tickets USA Inc. and protected by copyright, trademark, and other laws. Nothing in these Terms grants you a license to our marks.
Event content (images, descriptions, artist names) belongs to the Organizers or their licensors. By submitting content to the Service, you grant Mega Tickets a non-exclusive, worldwide, royalty-free license to host, display, reproduce, and distribute that content solely to operate, promote, and improve the Service.
DMCA / copyright complaints. If you believe content on the Service infringes your copyright, send a written notice to copyright@megaticketsusa.com including: (a) identification of the copyrighted work; (b) the URL or location of the allegedly infringing material; (c) your contact information; (d) a good-faith statement that the use is not authorized; (e) a statement under penalty of perjury that the information is accurate and you are authorized to act; and (f) your physical or electronic signature. Counter-notices follow 17 U.S.C. § 512(g).
You may not, and may not permit anyone to:
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY EVENT LISTED WILL OCCUR AS DESCRIBED. MEGA TICKETS DOES NOT CONTROL AND IS NOT RESPONSIBLE FOR THE QUALITY, SAFETY, LEGALITY, OR DELIVERY OF ANY EVENT — that is the Organizer's responsibility.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, MEGA TICKETS AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST DATA, OR BUSINESS INTERRUPTION.
OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE IS LIMITED TO THE GREATER OF (a) THE FEES YOU PAID TO MEGA TICKETS IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (b) US$100.
Consumer-law carve-out. Nothing in this Section limits or excludes liability that cannot be limited or excluded under applicable consumer-protection law, including — as applicable — Brazil's CDC, Mexico's LFPC, Argentina's Ley 24.240 de Defensa del Consumidor, Colombia's Ley 1480/2011, or the consumer-protection laws of any EU/UK member state. Liability for death, personal injury caused by negligence, fraud, or fraudulent misrepresentation is also not excluded.
You will defend, indemnify, and hold harmless Mega Tickets and its affiliates from and against any claims, losses, damages, liabilities, and expenses (including reasonable legal fees) arising out of or related to: (i) your use of the Service; (ii) content you submit; (iii) your breach of these Terms; (iv) your violation of any law or third-party right; and (v) for Organizers, any claims by Attendees relating to your events. Mega Tickets may assume exclusive defense of any matter subject to indemnification, at your expense.
You may terminate your account at any time through Settings → Delete Account or by emailing support@megaticketsusa.com.
We may suspend or terminate your access to the Service, with or without notice, if we reasonably believe you have violated these Terms, created risk for other users, Organizers, our payment processors, or us, or if we are required to do so by law. On termination, your license to use the Service ends; Sections 9, 11, 12, 13, 15, 16, and 17 survive.
These Terms, and any dispute arising out of or relating to them or the Service, are governed by the laws of the State of Florida and the federal laws of the United States, without regard to conflict-of-laws principles.
Except that where you are a consumer and the mandatory consumer-protection law of your country of residence gives you rights that cannot be waived by contract, that local law also applies to the extent required. Nothing in this Section overrides Section 16.
Please read this Section carefully. It affects how disputes with Mega Tickets are resolved.
Before filing a formal proceeding, the parties agree to try to resolve disputes informally. Send a written Notice of Dispute to legal@megaticketsusa.com describing the claim and the relief sought. Both parties will then negotiate in good faith for at least 30 days.
If the Notice of Dispute is not resolved within 30 days, the parties agree to attempt non-binding mediation under the Commercial Mediation Procedures of the American Arbitration Association (AAA), seated in Miami-Dade County, Florida, before initiating arbitration.
If mediation fails, any remaining dispute shall be resolved by binding arbitration administered by the AAA under its Commercial Arbitration Rules, seated in Miami-Dade County, Florida, in English, before a single arbitrator — to the extent permitted by applicable law. Judgment on the award may be entered in any court of competent jurisdiction.
Nothing in this Section prevents a consumer from bringing an action in the courts of their country of residence where mandatory law so requires. In particular, users domiciled in:
To the extent permitted by applicable law, all claims must be brought in an individual capacity, not as a class, collective, or representative action. Where class-action waivers are unenforceable (for example, under certain consumer-protection statutes), this waiver does not apply.
Either party may bring a qualifying claim in small-claims court instead of arbitration.
Questions about these Terms: